Shipping Information


UPS Ground Transit Times Shown

Expedited Shipping Is Available

In Stock Orders Placed By 3:00pm EST Ship Same Day!


The day the package ships is not counted as a day in transit, however the day it arrives does. 
UPS does not run on major Holidays so during these times please consult the Holiday 
Section for closings

3pm Shipping Deadline Information

We ship most IN STOCK orders placed by 3pm EST the same day. Items that are drop shipped or factory direct are not included in the same day shipping policy and generally include 1 to 2 additional days processing time. Very rarely, due to order volume, some shipments may be delayed until the next business day. 


Exceptions to our shipping cutoff include orders with:


Address Problems:

    • Please ensure you provide the correct street address and any P.O Boxes you have when placing orders. 
    • We ship with a variety of carriers including UPS and the US Postal Service. 
    • Address corrections take a lot of time and could cause a delay in processing your order.


Payment Problems:

  • Orders not paid for by 3pm EST will ship the next business day regardless of order placement time.
  • Sometimes we may suspect a fraud situation and we will contact you before shipping your order.
  • Declined or cancelled payments will also result in delay or cancellation of your order



Inventory Discrepancies:


  • Very rarely we may encounter a problem where our inventory on hand does not match our inventory in our online system. 
  • When this occurs we will place the order on hold and attempt to call you and correct the issue. 
  • If we are unable to reach you in a reasonable amount of time we will remove the missing item(s) from your order and ship the remaining items. 
  • If you have selected to cancel and ship any items out of stock then we will remove the items and ship immediately.

Carrier Delays:

    • Our Shipping Policy only covers what we can control. 
    • Occasionally due to things outside of our control the shipping carrier my encounter delays in delivering your order. 
    • Weather, "Act of God", Natural Disasters, and War delays are not covered by the carriers guarantees. For any other delays, the carrier will generally refund shipping and we will refund your shipping cost if you request we do so. 


Free/Flat Rate Shipping Information

Free/Flat Rate Shipping is not valid on any of the following products below:
  • Styrofoam
  • Vinyl Sheets
  • Floral Foam
  • Cases of containers or Vases
  • Glass Products
  • All Bulk Shopping Bags and Factory Direct Items
  • Shreds of 5 lbs and over.
  • Easels over 30"
  • All Cellophane bags, Sheets and Rolls
    Offer valid in the continental USA only
    If you return items it will void the free shipping and the actual shipping cost will be deducted from amount of the refund.
    Flat Rate Shipping Promotion does not apply to any previous orders.


    Please NOTE: Free & Flat Rate shipping option ships at the cheapest rate available. 
    It may ship Priority Mail, UPS Ground, or UPS Surepost.

    UPS Surepost generally adds 1 to 2 business days to your transit times and is not recommended for time sensitive shipments as it is not guaranteed.